When customers centralize administrative functions and business operations, our experts, our centers, and our processes can provide the highest quality service in a more efficient and cost-effective manner. GKG’s Shared Services Center provides comprehensive customer support via phone, email and ServiceNow (SNOW) portal submissions. HR information technology (HRIT) and service management (SM) functions provide system administration, user access support, data analysis, and reporting activities.
June 17, 2024
[Reston, VA, June 12, 2024] – Golden Key Group, LLC (GKG), a leading provider of innovative workforce solutions in the Department of Defense and Federal sectors, is proud to be selected to participate in the …
September 6, 2022
Golden Key Group (GKG), a professional services firm Redefining Workforce Optimization™, is celebrating its 20th anniversary this year. The company has grown from a handful of employees working from the CEO’s basement in 2002, to 350 employees with Headquarters in Reston, VA, a 20,000 square foot facility in Landover, MD, and offices in Vine Grove, KY and Rockville, MD.
August 31, 2022
Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, announces the appointment of Michael (Mike) McGregor as Vice President of Client Engagement and Business Optimization. In this new role, McGregor will ensure GKG’s federal clients experience consistent and reliable customer service and provide strategic guidance to improve organizational effectiveness and efficiency.
August 11, 2022
Tom Shankle, GKG’s Senior Solution Architect, sat down with Lynsee Gibbons to discuss how Artificial Intelligence (AI) is making an impact in the federal government.
July 27, 2022
GKG’s CEO Gretchen McCracken was presented the Employer Support of the Guard & Reserve (ESGR) Patriot Award.
July 26, 2022
Reston, VA – July 26, 2022 – Today Gretchen McCracken, the CEO and Managing Partner of Golden Key Group (GKG), received the Department of Defense Employer Support of the Guard and Reserve (ESGR) Patriot Award.
July 25, 2022
GKG is proud to hire and support veterans! In honor of National Hire a Veteran Day, we’re sharing GKG veteran stats we’re proud of.
June 24, 2022
GKG has made two substantial investments to the Greater Knox Coding Academy. These gifts provide Elizabethtown Community and Technical College students, in Elizabethtown, KY, with the skills needed to pursue careers in coding and computer diagnostic and security. It’s a rigorous program that opens many doors for employment in the region.
June 23, 2022
GKG celebrated the ribbon-cutting of its new Shared Services Center in support of the Department of Commerce in Landover, MD. Thousands of HR transactions a month will be completed by federal HR experts at this new facility.
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