When customers centralize administrative functions and business operations, our experts, our centers, and our processes can provide the highest quality service in a more efficient and cost-effective manner. GKG’s Shared Services Center provides comprehensive customer support via phone, email and ServiceNow (SNOW) portal submissions. HR information technology (HRIT) and service management (SM) functions provide system administration, user access support, data analysis, and reporting activities.
January 14, 2025
Reston, VA – January 14, 2025 – Golden Key Group (GKG), a leading provider of federal workforce solutions, is proud to announce that it has received the HIRE Vets Gold Medallion Award from the U.S. …
January 6, 2025
The integration of Artificial Intelligence (AI) into Learning and Development (L&D) is reshaping how federal agencies design, deliver, and evaluate training programs. Faced with generational workforce shifts, evolving learning preferences, and the need for operational …
January 3, 2025
With the Presidential election of Donald J. Trump, there is a compelling need for Federal agencies to begin preparing for the inevitable impact of new initiatives and priorities on their workforce. President Elect Trump’s Agenda 47 includes plans to:Prepare Your Federal Workforce for the Future—Start Today!Navigating the impact of a new administration on federal HR requires strategic planning, accurate personnel data, and proactive workforce management. GKG’s experts can help your agency assess readiness, ensure compliance, and implement workforce restructuring strategies effectively.Need tailored support? Contact GKG today at solutions@goldenkeygroup.com to discuss how we can assist your agency in preparing for upcoming workforce challenges.
December 16, 2024
Discover the complexities of federal HR with a focus on Personnel Actions Requests (PAR), Payroll, and Benefits while exploring strategies to boost efficiency and effectiveness.Human resources management in the federal government is a multifaceted and …
June 17, 2024
[Reston, VA, June 12, 2024] – Golden Key Group, LLC (GKG), a leading provider of innovative workforce solutions in the Department of Defense and Federal sectors, is proud to be selected to participate in the …
September 6, 2022
Golden Key Group (GKG), a professional services firm Redefining Workforce Optimization™, is celebrating its 20th anniversary this year. The company has grown from a handful of employees working from the CEO’s basement in 2002, to 350 employees with Headquarters in Reston, VA, a 20,000 square foot facility in Landover, MD, and offices in Vine Grove, KY and Rockville, MD.
August 31, 2022
Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, announces the appointment of Michael (Mike) McGregor as Vice President of Client Engagement and Business Optimization. In this new role, McGregor will ensure GKG’s federal clients experience consistent and reliable customer service and provide strategic guidance to improve organizational effectiveness and efficiency.
August 11, 2022
Tom Shankle, GKG’s Senior Solution Architect, sat down with Lynsee Gibbons to discuss how Artificial Intelligence (AI) is making an impact in the federal government.
July 27, 2022
GKG’s CEO Gretchen McCracken was presented the Employer Support of the Guard & Reserve (ESGR) Patriot Award.
July 26, 2022
Reston, VA – July 26, 2022 – Today Gretchen McCracken, the CEO and Managing Partner of Golden Key Group (GKG), received the Department of Defense Employer Support of the Guard and Reserve (ESGR) Patriot Award.
Learn more about our services.
