Shared & Managed Services

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Transforming Service Delivery

When customers centralize administrative functions and business operations, our experts, our centers, and our processes can provide the highest quality service in a more efficient and cost-effective manner. GKG’s Shared Services Center provides comprehensive customer support via phone, email and ServiceNow (SNOW) portal submissions. HR information technology (HRIT) and service management (SM) functions provide system administration, user access support, data analysis, and reporting activities.

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