Who We Are

A Company that Cares

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Your Partner in Federal Workforce Solutions

In 2002, GKG began as an HR and Executive Search company supporting the federal government. Through meticulous planning and building, our team has the most knowledgeable professionals in the industry. GKG has evolved into a trusted, agile, and customer-focused professional services company. We have expanded to offer a breadth and depth of services dedicated to helping the government address strategic, organizational and operational needs.

Core Values

As individuals and a corporate family, our core values define us. GKG LIFE means Leadership, Integrity, Family, and Excellence. We show Leadership internally and across our industry, do everything with Integrity, treat each other as Family, and demand Excellence from ourselves and others.

HQ and Beyond

GKG’s headquarters are in Reston, VA with offices in Rockville, MD, Landover, MD, Elizabethtown, KY, and Montgomery, AL. Our 20,000 square foot Shared Services facility in Landover opened in 2021, and processes thousands of federal HR actions per month with the bandwidth to do more.

Leaders in the Workplace Evolution

GKG brings not only a wealth of knowledge from real-world experience, but an innovative and new way of thinking. We are leaders in remote work, return-to-work, and hybrid work strategies. We understand the evolution happening among employees, and strategize the best ways for organizations to be effective, while attracting and retaining talent.

How did we get here?
A coffee cup and pen resting on a napkin with "Golden Key Group" logo on a wooden table surface.
2002

GKG is Founded

Like many great things, the plans for GKG started on the back of a napkin. The idea, of course, evolved and GKG set up shop in CEO Gretchen McCracken’s basement on May 2, 2002.

EPA flag flying in front of a grand government building with classical architecture and green trees.
2007

First Prime Contract

In 2007, GKG received its first Prime contract award to support the Environment Protection Agency (EPA). We would go on to partner with EPA for thirteen years, providing a multitude of HR services.

Modern multi-story office building with reflective windows under a clear blue sky.
2011

Moved into Reston Office

In December of 2011, GKG officially moved into a corporate building, after the back-office support spent many years working from home – ahead of its time working from home. GKG headquarters remain in Reston, VA to this day.

Group of U.S. Army soldiers standing in uniform, with focus on a soldier in the foreground, looking intently forward.
2018

ROTC Prime Contract

In 2018, GKG began its support of the U.S. Army Reserve Officers’ Training Corps (ROTC) program. Over the next few years, we provided 344 personnel to colleges and universities across the nation and U.S. territories. We continue to support Army ROTC as a subcontractor.

Six professionals at a ribbon-cutting ceremony for the Golden Key Group.
2020

DOC Prime Contract

In 2020, GKG was awarded the Personnel Action Request, Payroll, and Benefits (PP&B) Services contract by the Department of Commerce. The six-year contract, with a value of up to $110 million, marked the largest contract for GKG to date.

Supported Customers

We have supported over 50 federal departments and agencies since our inception in 2002.

Official seal of the United States Army
Logo of the U.S. Department of Homeland Security featuring a blue and white eagle inside a red and white circular seal with text, representing Human Capital Management.
Seal of the United States Department of Commerce
Logo of the General Services Administration (GSA
Logo of the United States Agency for International Development (USAID)

Contract Vehicles

Contract Vehicles

Our mix of contract vehicles allows us to partner with the federal government and deliver excellence in key areas that support the entire employee lifecycle.

Committed to Quality

GKG has a culture rooted in transparency, accountability, and trust. While we value quality and receive positive feedback from our customers, third-party verification is an important achievement to reinforce our goals. Since first achieving ISO® certification in 2015, GKG has gone down an assertive growth path, and our quality program has continued to improve and mature with the company. Each year, we are audited and regain our ISO 9001:2015 certification.

Everything we do around DEIA – from having an executive council, to supporting our ERGs, to performing rigorous organization-wide inclusion assessments – is intentional because we know the effective management of a diverse and inclusive workforce leads to a high-performing organization.

Donnielle DeMesme, VP of Leadership & Development and DEIA

Everybody matters at GKG. We’re still small enough that each person’s individual contributions are acutely felt across the organization.

Phil Moravec, Chief Operating Officer

Golden Key Group is committed to Veterans and understands their worth: infused with solid core values and a sense of purpose. I found the same camaraderie within GKG that I did while serving in the military- team effort, goal oriented and people focused.

Rob Wright, DoD Program Manager

GKG understands the contributions made by our veterans and their families, who are connected by commitment, teamwork, mission accomplishment and dedication. As a result, they make our organization better in every respect.

William Lukaskiewicz, VP of Growth

My favorite thing about GKG is the acceptance of different cultures. On my very first day here, I felt completely comfortable wearing my hair just as it is and not having to do anything special or “corporate” to it. I can just be me.

Angelique Crusoe, Operations Specialist

GKG embraces the authenticity of individuals and allows us to be different in our own way. To me, that is what a culture of diversity, equity, and inclusion is all about, acceptance in being ourselves.

Paul Guansing, Senior Instructional Designer

Because of GKG’s commitment to inclusion and culture, it really does feel like family here – and home away from home.

Kayah Brown, Office Manager
Donnielle DeMesme HeadshotA smiling man in a blue suit and patterned tie against a plain, light-grey background, representing Human Resources Operations.Rob Wright HeadshotMiddle-aged man in a business suit with a plaid shirt and striped tie, looking directly at the camera, set against a white background. He specializes in Human Resources Operations.Angelique Crusoe HeadshotPaul Guansing HeadshotKayah Brown Headshot

Awards & Certificates

Round emblem celebrating 50 years of Human Resources support of the guard and reserve with handshake graphic and the years 1972-2022.

Logo of "certified employer" featuring a briefcase with a “hire our heroes” ribbon and two stars, encircled by text on a blue background related to Human Resources Operations.

Logo of the U.S. Department of Labor's Hire Vets 2023 Gold Award

Logo of "Virginia Values Veterans," featuring a stylized mountain and an American flag, labeled as an "Official V3 Certified Company" with a gold star emblem for Professional Consulting Services.

National Guard Association of the United States corporate seal

Featured News & Insights
A business professional points to an "Employee Benefits" digital interface with icons for health insurance, pension, skills development, and more.
Capabilities
Personnel Actions Requests (PAR)

Federal Human Resources – Personnel Actions Requests (PAR), Payroll, and Benefits

December 16, 2024

Discover the complexities of federal HR with a focus on Personnel Actions Requests (PAR), Payroll, and Benefits while exploring strategies to boost efficiency and effectiveness.Human resources management in the federal government is a multifaceted and …

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Capabilities
Learning and Development
GKG Crew Readiness 2030

Golden Key Group, LLC (GKG) to Present Revolutionary Army Training Modernization Solution at 2024 Army University Learning Symposium

June 17, 2024

[Reston, VA, June 12, 2024] – Golden Key Group, LLC (GKG), a leading provider of innovative workforce solutions in the Department of Defense and Federal sectors, is proud to be selected to participate in the …

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Golden Key Group 20th anniversary graphic
Company News

Golden Key Group Celebrates 20th Anniversary

September 6, 2022

Golden Key Group (GKG), a professional services firm Redefining Workforce Optimization™, is celebrating its 20th anniversary this year. The company has grown from a handful of employees working from the CEO’s basement in 2002, to 350 employees with Headquarters in Reston, VA, a 20,000 square foot facility in Landover, MD, and offices in Vine Grove, KY and Rockville, MD. 

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Company News

Golden Key Group Announces New Vice President

August 31, 2022

Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, announces the appointment of Michael (Mike) McGregor as Vice President of Client Engagement and Business Optimization. In this new role, McGregor will ensure GKG’s federal clients experience consistent and reliable customer service and provide strategic guidance to improve organizational effectiveness and efficiency.

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Capabilities

How Can AI Transform the Federal Government?

August 11, 2022

Tom Shankle, GKG’s Senior Solution Architect, sat down with Lynsee Gibbons to discuss how Artificial Intelligence (AI) is making an impact in the federal government.

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Gretchen and Rich with ESGR Pledge
GKG Life

GKG's CEO Awarded for Supporting Employees in the Guard and Reserve

July 27, 2022

GKG’s CEO Gretchen McCracken was presented the Employer Support of the Guard & Reserve (ESGR) Patriot Award.

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ESGR Award presentation Jd_Gretchen_Rich_Jeff
Careers

Golden Key Group’s CEO Receives Patriot Award

July 26, 2022

Reston, VA – July 26, 2022 – Today Gretchen McCracken, the CEO and Managing Partner of Golden Key Group (GKG), received the Department of Defense Employer Support of the Guard and Reserve (ESGR) Patriot Award.

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At GKC We know the best way to honor veterans is to hire them. #nationalhireaveteranday
Careers

National Hire a Veteran Day

July 25, 2022

GKG is proud to hire and support veterans! In honor of National Hire a Veteran Day, we’re sharing GKG veteran stats we’re proud of.

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GKG Life

Supporting the U.S. Army ROTC Program

July 20, 2022

Meet two amazing staff who support the U.S. Army Cadet Command. Cindy Glin is a recruiter with MAT-Inc. Christine (Chris) Peterson is the Deputy Program Manager with GKG.

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Greater Knox Coding Academy
GKG Life

GKG Supports the Greater Knox Coding Academy

June 24, 2022

GKG has made two substantial investments to the Greater Knox Coding Academy. These gifts provide Elizabethtown Community and Technical College students, in Elizabethtown, KY, with the skills needed to pursue careers in coding and computer diagnostic and security. It’s a rigorous program that opens many doors for employment in the region.

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Golden Key Group Ribbon Cutting
Company News

GKG Shared Services Center Ribbon-Cutting

June 23, 2022

GKG celebrated the ribbon-cutting of its new Shared Services Center in support of the Department of Commerce in Landover, MD. Thousands of HR transactions a month will be completed by federal HR experts at this new facility.

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DEIA

GKG Employees Learn About & Celebrate Pride

June 23, 2022

Employees at the GKG headquarters met for a “Lunch and Learn” to discuss Pride Month and the history of the LGBTQ+ community. The event was held in person, with the opportunity for anyone in the company to join via video as well. 

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Man in a blue shirt and jeans standing next to a memorial stone in a grassy field with a tower in the background, symbolizing the commitment of Human Resources Operations to workforce optimization and honoring legacy.
Company News

Golden Key Group Honors Sergeant Major Gary P. Fortunato

June 21, 2022

Today Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, helped honor the late Sergeant Major (SGM) Gary P. Fortunato. To celebrate his decades of service to the U.S. Army Cadet Command, the Rappel Tower – a rope climbing structure used every summer for Cadet Summer Training at Fort Knox– has been named after SGM Fortunato. GKG’s CEO, Gretchen McCracken, was instrumental in recommending SGM Fortunato for this well-deserved tribute.

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DEIA

A Conversation About Juneteenth

June 18, 2022

GKG’s Vice President for DEIA and Learning & Development, Donnielle DeMesme, hosts a conversation about Juneteenth, on this episode of Golden Key Group On Air.

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Two smiling adults, one male and one female, stand in front of a tank and a "welcome to Fort Knox, KY" sign, with text overlay promoting a Human Resources Operations impact initiative featuring Jim
GKG Life

Making an Impact in Greater Fort Knox, KY

June 10, 2022

GKG sat down with Jim Iacocca during a recent trip to Fort Knox, KY. Jim is the President and Chief Executive Officer of the Knox Regional Development Alliance. He shares how business, like GKG, continue to make an impact in the region.

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Two golfers in purple outfits participating in the Human Capital Management golf scramble event at Fort Knox, Kentucky, with one swinging a club.
GKG Life

AGCRA Gold Vault Golf Scramble

May 20, 2022

GKG was proud to be a Platinum Sponsor of the Adjutant General’s Corps Regimental Association (AGCRA) Gold Vault Chapter’s Golf Scramble in Fort Knox, KY, for another year. The annual Golf Scramble is a fun event that brings together the Army’s HR community and companies, like GKG, that support their mission.

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Company News

Golden Key Group Receives Important Contract Vehicle to support the Defense Intelligence Agency

May 17, 2022

Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, received a Multiple Award Indefinite Delivery Indefinite Quantity (IDIQ) prime contract award for the Office of Human Resources Operations and Services at the Defense Intelligence Agency (DIA).

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Three people pose with a certificate at the Human Capital Management chapter golf tournament in Fort Knox, KY, with banners and logos in the background.
Company News

Golden Key Group Sponsors Adjutant General Corps Regimental Association (AGCRA) Golf Scramble at Fort Knox

May 12, 2022

Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, is a Platinum Sponsor for today’s annual Golf Scramble Fundraiser hosted by the Adjutant General Corps Regimental Association (AGCRA) Gold Vault Chapter in Ft. Knox, KY.

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Five diverse women posing for a group photo with a purple background, text reads "Celebrating Women's History Month, Human Resources Operations panel.
DEIA

GKG Women in Business Panel

March 28, 2022

GKG held a panel that explored questions and fostered discussions around Women in Business.

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Five women seated at a conference table engaged in a discussion about Human Resources, with papers and water bottles in front of them, in a room with large windows.
DEIA

GKG Celebrates Women’s History Month

March 28, 2022

When GKG was founded in 2002, it began as a Woman-Owned Small Business and remained that way for many years, until growing out of the Small Business Set-Aside threshold. One of GKG’s original founders, Gretchen McCracken, continues to run the company, as CEO and Managing Partner. GKG has many other women in leadership and department head roles as well. 

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DEIA

Women's History Month Profile: Terri Mosley

March 18, 2022

In honor of Women’s History Month, GKG’s Senior HR Business Partner, Terri Mosley, talks about women who have inspired her, what it’s like to work on all-female team, and how work/life balance can be a challenge for women in the workforce.

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GKG Life

GKG Sends Off Employee Deploying Overseas

March 18, 2022

GKG’s DoD Business Analyst, Alexander Tucci, is preparing to deploy overseas at part of his service with U.S. Army Reserves. Alex works in GKG’s Headquarters office in Reston, VA and got an official send-off from employees this week. 

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DEIA

Women's History Month Profile: Kimberly Grisson-Dixon

March 10, 2022

GKG’s Assistant Professor of Aerospace Studies shares her experiences as a woman in the military, as a ROTC instructor, and as a member of the GKG family.

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Graphic celebrating Black History Month with a quote by Hind Faq, inspired by her daughter Amira, and highlighting themes of Human Capital Management. It features an image of an African-American woman hugging a
Company News

Golden Key Group Honors Black History Month

March 1, 2022

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Company News

Golden Key Group Featured at Premier Naval Conference

February 17, 2022

Golden Key Group (GKG) is in San Diego for WEST 2022, the premier naval conference and exposition on the West Coast. Co-sponsored by AFCEA International and the U.S. Naval Institute, the annual WEST event brings military and industry leaders together.

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Promotional image featuring a portrait of GKG's CEO, Gretchen McCracken, announcing her addition to the Professional Services Council Board of Directors, highlighting her expertise in Human Capital Management.
Company News

Gretchen McCracken joins Professional Services Council Board of Directors

February 9, 2022

Golden Key Group (GKG) is pleased to announce its founder and CEO, Gretchen McCracken, has joined the Professional Services Council (PSC) Board of Directors.

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Promotional graphic featuring a smiling woman with curly hair, named Sonya Miranda, as a guest for the GKG event focused on Human Resources, with a purple and white design.
DEIA

Black History Month: How Sonya Miranda's Family Reclaimed Their Past

February 7, 2022

In honor of Black History Month, this episode of GKG on Air dives into a unique and special story of a GKG family member. GKG’s Lynsee Gibbons is joined by Sonya Miranda, GKG’s Senior Training & Organizational Development Consultant.

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Mike Vajda smiling at the camera with a text overlay stating "The Force Multiplier for Federal HR Goals" and a GKG logo in the top right corner
Capabilities

The Force Multiplier for Federal HR Goals

January 11, 2022

GKG has many federal HR experts who previously served in the government. Mike Vajda puts his decades of experience leading civilian and military human resources to work for GKG’s customers.

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Three men holding a rustic American flag inside a warmly lit restaurant, discussing Workforce Optimization strategies.
Careers

Golden Key Group says Farewell to Longtime Employee 

January 4, 2022

GKG says farewell to Joseph “Mitch” Thomas, who served on the Army ROTC contract for over nineteen years. Mitch started working this contract fresh off active duty service in the Army. Fast forward nineteen years and nine months, and he’s known program-wide as the Subject Matter Expert on all aspects of Army ROTC.

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Three people present a large check to a college coding academy for $10,000, standing outside on a sunny day.
Company News

Golden Key Group invests in Greater Fort Knox Community

December 20, 2021

Golden Key Group (GKG), a professional services firm specializing in workforce optimization solutions, has donated $10,000 to Elizabethtown Community and Technical College (ECTC) in Elizabethtown, KY. It is the second investment of that size that GKG has made to ECTC’s Greater Knox Coding Academy.

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Portrait of Beverly Davis, a professional in Human Resources, with brown hair, wearing a blazer over a blouse against a violet background, labeled as a guest on GKG.
DEIA

Equity in the Workplace

December 9, 2021

Beverly Davis, GKG’s Diversity, Equity, and Inclusion Manager, sat down with Lynsee Gibbons to discuss the part of her title that people typically aren’t as familiar with – equity. Beverly examines one of her favorite theories called “Equity Theory” that was developed by J. Stacy Adams in the 1960s. 

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Collage of eight diverse U.S. military veterans with a central "meet our veterans" text, featuring a YouTube play button overlay.
GKG Life

Meet Some of GKG’s Veterans

November 30, 2021

GKG has received multiple distinctions as a veteran-friendly employer in 2021. Most recently, GKG received the HIRE Vets Gold Medallion award from the U.S. Department of Labor. GKG is also Virginia Values Veterans (V3)-certified as well as Hire Our Heroes certified. We are so proud to have veterans from all branches in the GKG family.

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Collage showcasing the U.S. flag, "Hire Vets 2021 Gold Award" from the Department of Labor, and diverse military personnel in various uniforms, illustrating commitment to Human Resources excellence
Careers

Golden Key Group receives HIRE Vets Gold Medallion Award

November 10, 2021

Golden Key Group (GKG), a professional services firm redefining workforce optimization, is a 2021 recipient of the HIRE Vets Gold Medallion Award from the U.S. Department of Labor. The award recognizes exemplary efforts in recruiting, employing, and retaining America’s veterans.

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A decorative "happy Diwali" sign with letters in cursive, adorned with colorful flowers and hanging ornaments against a plain wall at GKG’s Headquarters.
DEIA

Diwali – Bringing the Festival of Lights to GKG’s Headquarters

November 9, 2021

There are many factors when it comes to creating a diverse and inclusive workplace for all employees. An important endeavor is making sure different cultures and holidays are celebrated and honored appropriately.

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A smiling middle-aged woman with short brown hair, specializing in Human Resources, wearing a silver necklace and a gray and black top.
Careers

Golden Key Group Consultant Receives National Institutes of Health Award

November 4, 2021

Golden Key Group (GKG), a professional services firm redefining workforce optimization, is proud to announce its Senior HR Consultant, Sandy Walter, has been recognized for her work and contributions at the National Institutes of Health (NIH) Center for Information Technology (CIT), in support of the Office of the Chief Information Officer (OCIO).

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GKG Life

Escaping the 9-5: GKG Team Building

October 7, 2021

With the growth of the company over the past few years, and so many new employees as part of that, GKG brought together staff across departments for a unique team-building exercise. What better way to get to know a colleague you don’t always work with than having to solve a mystery while the clock is ticking? 

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Company News

GKG Employees Walk 300 Miles to Support Military Families

October 6, 2021

GKG has always been steadfast in its support of our military, their spouses and families, and veterans. In fact, GKG originally started as a Service-Disabled Veteran-Owned Small Businesses (SDVOSB), before transitioning to a Women-Owned Small Businesses (WOSBs). And now with 20 years of business under our belt, we’ve grown out of all small business set-asides.

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Promotional image featuring a smiling man in a suit with text introducing him as guest Paul Guansing, an expert in Human Resources, for GKG.
Learning & Development

The Ins and Outs of Instructional Design

September 3, 2021

GKG’s Senior Instructional Designer, Paul Guansing, sat down with Lynsee Gibbons to provide an inside look at what goes into creating training modules for GKG.

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Company News

GKG Partner Inducted into Women Divers Hall of Fame™

September 1, 2021

Golden Key Group (GKG), a professional services firm redefining workforce optimization, announces its cofounder and partner, Valerie Langstaff, has been welcomed into the Women Divers Hall of Fame™ (WDHOF).

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Company News

Former HHS Chief Human Capital Officer Joins Golden Key Group

August 24, 2021

olden Key Group (GKG), a professional services firm redefining workforce optimization, announces Blair Duncan as its new Executive Vice President of Federal Innovation and Transformation.

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Company News

Golden Key Group Receives Important Navy Contract Vehicle

August 4, 2021

Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, received the SeaPort-Next Generation (SeaPort-NxG) prime contract award. SeaPort-NxG is the Department of the Navy’s “mandatory for consideration” vehicle for the procurement of Professional Support Services.

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JD Walter Headshot
Careers

Golden Key Group Announces New Executive Vice President

July 26, 2021

Golden Key Group (GKG), a professional services firm providing workforce optimization solutions, received the SeaPort-Next Generation (SeaPort-NxG) prime contract award. SeaPort-NxG is the Department of the Navy’s “mandatory for consideration” vehicle for the procurement of Professional Support Services.

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Circular logo for "Virginia Values Veterans," featuring a stylized mountain, an American flag, and the text "Official V3 Certified Company" with a gold star highlighting our commitment to Learning and Development.
GKG Life

GKG receives V-3 Certification

July 24, 2021

July 24, 2021
We are proud that so many GKG employees are veterans from all branches. This video is a snapshot of just some of the brave GKG men and women who served our country. In 2021, GKG became certified by “Virginia Values Veterans” (V3) as a recognition of our commitment to recruit, hire, and retain veterans.

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Five people participate in a ribbon-cutting ceremony with a large pair of scissors, standing behind a purple ribbon in an office setting to inaugurate the new Human Resources department.
Company News

Golden Key Group Cuts Ribbon on Shared Services Center in Landover, MD

June 21, 2021

Golden Key Group (GKG), a professional services firm redefining workforce optimization, cut the ribbon on its new Shared Services Center in Landover, MD.

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Promotional image featuring portraits of two smiling men, Luke Harris and Jon Teitelbaum, with "Human Resources guests" text and the acronym "GKG" in purple at the bottom.
Careers

A conversation with GKG’s Summer Interns

June 18, 2021

GKG’s summer interns, Jon Teitelbaum and Luke Harris, sat down with Lynsee Gibbons to reflect on their first experiences working in the government contracting space. 

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A soldier in camouflage gear participates in a Learning and Development exercise in a desert training area with shooting targets in the background.
Videos and Podcasts

GKG Veteran Profile: Jeffrey Sloan

May 24, 2021

Jeffrey M. Sloan is a contractor with Golden Key Group and a Senior Military Science Instructor for Army ROTC at the University of Central Missouri. Jeff served over 25 years in the military. Jeff shares what it’s like to be a military instructor for Army ROTC, what inspired him to join the military, and what makes veterans such an asset to organizations.

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Soldiers in camouflage uniforms marching in formation with flags during a military parade, showcasing the results of effective Learning and Development strategies in a field.
Press Release

Veteran Profile: GKG Army ROTC Instructor, Al Sharpe

May 10, 2021

Al Sharpe, DBA, is a contractor with Golden Key Group and a Senior Military Science Instructor at California State University, San Bernardino. Al has served over 25 years in the U.S. Army and is currently in the Army Reserves with another deployment shortly ahead of him.

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Gina Grosso smiling in a white cardigan, seated in a Human Resources office hallway with purple and gray seating in the background.
GKG Life

Women's History Month Profile: Gina Grosso

March 23, 2021

Gina Grosso is the VP of Air Force Programs at Golden Key Group. She has a storied career in the military, serving for 32 years and retiring as a Lieutenant General. Gina shares lessons learned throughout her career, who inspires her the most, and how a family of strong women has made her who she is today.

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A smiling woman with curly hair sitting indoors, involved in learning and development, wearing a black top with a red shawl draped over one shoulder.
GKG Life

Women's History Month Profile: Sonya Miranda

March 15, 2021

Sonya Miranda is a Senior Training & Organizational Development Consultant at Golden Key Group. As a testament to the superb job Sonya does for GKG’s government customer, Sonya was a recipient of the 2020 NIAID Merit Award – an incredibly well-deserved recognition.

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A middle-aged woman with red hair, specializing in Human Resources Operations, smiles gently in an office hallway while wearing a blue and black shawl.
DEIA

Women's History Month Profile: Gretchen McCracken

March 8, 2021

GKG’s resilient and fearless CEO, Gretchen McCracken, shares her perspective on facing challenges throughout her career.

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